Cerkl Usability test

Context

Cerkl needed a full website revamp focused on delivering the best experience to its users.

Design Process 

We conducted a heuristic evaluation to identify flaws and opportunities for improvement. Later on, we analyzed and processed the data and came up with insights and suggestions. We also conducted interviews with competitors as well as eye-tracking tests to analyze the website’s navigability.

Feel free to check Cerkl’s report to learn more about the different tests we applied.

Methodology and tools applied
Semi-structured Interviews, Usability Test, Heuristic Evaluation, Eye Tracking, Adobe Indesign.

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